Fully online | 4 months | 6-10 hours per week

Frontline Leadership Certificate

Gain the essential skills to lead teams across industries: from creating an engaged workforce to making data-driven decisions that benefit the operational success of an organization.

  • Part-time, flexible schedule
  • Certificate of Completion
  • 1:1 Mentorship

Frontline Leadership Certificate

Now accepting applications.

Gain the confidence and skills necessary to be successful in a frontline leadership role, increase personal effectiveness, and build relationships to deliver impactful results within your organization.

Learn job-ready skills in
4 months

Program benefits:
  • Flexible schedule

  • 100% online

  • Personal mentor

  • Certificate of Completion

  • 6-10 hours a week

Skills we teach:
  • Strategic goal setting

  • Effective communication

  • Team building and leading

  • Informed decision-making

  • Presenting actionable solutions

Enroll to start learning online, on your own study schedule.

This course offers start dates once a month. Submit your application through Guild to reserve your spot. On the start date, you'll study on your own schedule and will be expected to complete 6-10 hours of lessons per week. You'll be held to interim milestones so you can graduate with a certificate of completion.

Advance your career.

Advance your career.

Learn core frontline leadership skills applicable to various industries, from managing team performance to contributing to daily business operations. Our curriculum is designed to help you advance in your career as a frontline leader.

Build valuable projects to grow your career.

Build valuable projects to grow your career.

Combine all your new skills into a final capstone project with the support of expert help from your mentor. Showcase your abilities and build your confidence.

1-on-1 mentorship

Get matched with a personal mentor who works in the industry.

Learn from their invaluable real-world career experiences.

  • Live personal video consultations
  • Detailed feedback and reviews
  • Help with projects and capstones

Curriculum

Job-ready Frontline Leadership skills.

01

Engage with the Fundamentals of Leadership

Learn to think and speak like a leader.

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02

Motivate and Build Trust

Build an environment that enables people to speak up when there's a problem and share creative solutions.

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03

Build a High-Performing Team

Create a strategic plan to measure performance, develop hiring strategies, and formulate team goals.

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04

Manage Business Operations

Draw insights from data to make effective business decisions.

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Download the syllabus

Get more details on our program and the skills you'll learn.

Student Reviews

Jaqueline Brooks, Thinkful Grad

Current Job: Team Lead

The skills I learned through Thinkful have helped me demonstrate my worth to my company and empower me to find my ideal role. I've been in customer service for most of my career (25+ years) and since graduating, I've been promoted to Team Lead!

FAQ's

Admission to any Thinkful program is subject to the following qualifications:  

  • Students must be at least 18 years old at the time of application. 

  • Students must have proof of high school diploma or equivalent (GED), or a diploma from an institution of higher education accredited by an accrediting association recognized by the U.S. Department of Education. Thinkful will accept an attestation of the proper educational requirements. 

    • Exception for Data Science: students must have a Bachelor's Degree (BA/BS) to enroll in this program.

  • Students must be proficient in written and spoken English. 

  • Students must demonstrate the ability to manage their time, communicate effectively with others, and accept constructive criticism. 

  • Students must complete coursework on a computer. See below for technical specifications for the equipment needed. 

  • Students are expected to demonstrate operating proficiency on a computer.  

    • Exception for Technology Fundamentals: students require only basic computer skills. 

Thinkful does not have any physical classrooms or locations, as all our programs are entirely online. There is no physical campus, and you aren’t required to attend any in person events. However, our programs do require a computer with a microphone, speakers, webcam, and high-speed internet access.  

Your computer must be available and ready to use prior to the first day of class. We do not provide you with a computer, and every student must own or have access to a personal computer with at least 16GB RAM, at least 2.0 GHz processor, and at least 256 GB HD. Additionally, the computer must be able to download and install applications and software; computers like Chromebooks will not work. You cannot complete Thinkful programs on a smartphone or tablet. 

Headphones are highly recommended. Macs must have the most current OS version installed, and PCs must be using either Windows 10 (or newer Windows operating systems) or a current version of a Linux operating system. 

For the Data Analytics program only, students will eventually be required to purchase Excel.

You are fully supported from the moment you start learning, with a comprehensive, personalized approach to your success that means that while you’re learning online, you’re never alone. Thinkful and Guild will work together to provide support. 

Within Thinkful, regardless of the program you choose, you’ll have access to:  

  • 1:1 Mentorship -- you’ll be assigned a mentor who's focused on helping you understand the material and excel in the program. 

  • Technical coaches via ThinkChat and/or Office Hours -- in addition to technical coaching and office hours sessions, our virtual messaging platform means you can get answers to study-related questions in real time.  

The minimum requirements to serve as a mentor, technical expert, or faculty for all Thinkful programs include:  

  • 3+ years of relevant industry experience  

  • Demonstration of genuine student advocacy and empathy for beginners 

  • Exceptional written and verbal communication skills 

Mentors are assigned by Thinkful based on fit and availability.  

Thinkful programs are focused on career outcomes. We expect our students to put in the time necessary to complete the work and move consistently through the content and assignments. Successful students show curiosity and focus. They put themselves in the mindset of the technical professional they aim to become. They regularly access and use all of the resources and support provided, are willing to try and fail and try again, and are driven to build skills that can change their lives. 

Thinkful collects frequent feedback from students and staff on the program curriculum, projects, and overall student experience to evaluate the quality of each program. In addition to student experience, Thinkful also considers industry demand for particular skill sets and success rates with each program in order to look for areas of improvement, ensuring that each program has successful outcomes that match Thinkful’s mission of delivering skills-based, career-focused outcomes on a quarterly basis.